napoleon gas fireplace remote troubleshooting

How to Troubleshoot a Napoleon Fireplace Remote Control: If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. I have questions or issues with the RC300 wireless remote control. To warm up the flue, leave the pilot on for at least half an hour, and then try turning on the fireplace again. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. B-vent means the fireplace pulls air from within the house to facilitate combustion (fire needs oxygen). Why? The inner vent releases the exhaust outside, and the outer vent pulls air from outside to keep the fire burning. While gas fireplaces are usually an efficient way to heat your home, sometimes they act up and cause problems.Fortunately, most gas fireplace issues require nothing more than a little troubleshooting. How far away from the fireplace can I be and activate the fireplace with a remote control? Simply pop open the battery compartment on the remote and inspect them. Shipping Warehouse #2­-31550 South Fraser Way Abbotsford BC V2T 4C6 If the gas fireplace pilot light will not stay lit, troubleshooting common … Direct vent means you have an inner and an outer exhaust pipe, like a smaller pipe inside a larger one (see photo). The store will not work correctly in the case when cookies are disabled. Indoor Fireplace, Grill user manuals, operating guides & specifications If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. How to Troubleshoot My RC300 Remote. The bottom line is, gas fireplaces are far more convenient and easier to use than wood-burning ones. Site Map. Step By Step Guide: These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. What Fireplace Remote Control Works for You? For the best experience on our site, be sure to turn on Javascript in your browser. We book several months in advance, so act now! But before you schedule an appointment, here’s a quick troubleshooting checklist to try first. The valve is usually located at the floor below the fireplace, or in the wall operated by a key. If it still doesn’t light after trying these simple gas fireplace troubleshooting tips, or if you are unable to do (or uninterested in doing!) For more Napoleon Products visit us at www.napoleon.com To avoid this problem, it’s good to light the pilot and let it burn for a while (see step 3 above) and warm up the flue. To fix this requires expert knowledge beyond most typical homeowners. Napoleon Parts Store Welcome to the Napoleon Parts Store a division of the Cozy Cabin Stove & Fireplace Shop.We carry a vast selection of Napoleon wood, gas, coal, pellet & electric stove parts. Sync with the Remote. Detailed instructions on how to use the Napoleon Proflame 2 Fireplace Remote Control. Napoleon lv50n vector 50 direct vent gas fireplace home napoleon lv38 vector 38 linear direct vent gas fireplace gas fireplace repair won t work start or light piezo ignitor obadiah s gas fireplace troubleshooting replacing the pilot gas fireplace electronic ignition empire deluxe direct vent heat napoleon lv38 vector 38 linear direct vent gas fireplace. Check all that apply, Frequently Asked Questions About Fireplace Remote Controls, Napoleon Fireplace Remote Troubleshooting, Replacement Fireplace Remote Control Manuals. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. adhere to the minimum clearance to combustibles for your appliance, refer to your installation manual for information. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact … call B&C and have Bob come out to do an inspection, Schedule My Fireplace Cleaning and Inspection. How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.

We‚Äôve also included manuals for several other common fireplace accessories. View and Download Napoleon GSS48 user manual online. Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. My Gas Fireplace Won't Light: Resetting the Control Module. The requirement of annual inspection and/or service is stated in the National Fuel Codes for Canada and the United States. How long will the batteries last? turn off the gas and electrical power before servicing the appliance. How to Remove & Clean the Glass on My Gas Fireplace. You can prevent this in the future by setting it to “winter” mode, which means it will always be on. Or does it turn on but not stay lit? Napoleon recommends an annual inspection of your gas fireplace or gas stove and that you call the store directly if you are requiring servicing. © 2020 Spotix, Inc. All Rights Reserved. Visit us to view our full line of fireplaces. How to light your pilot in a Napoleon Gas Fireplace - YouTube Get on our service schedule soon and get your fireplace back to full working order. GSS48 outdoor fireplace pdf manual download. Want in on new arrivals, exclusive deals, sales and more? Or does it turn on but not stay lit? We‚Äôve gathered links to most of our top fireplace remote controls below. This is unnecessary and doesn’t save you any money. B&C will often ask you to try these over the phone before we come out, so why not try them out yourself first? If you have a standing pilot, this means your pilot is always lit, so a cold flue shouldn’t be a problem. let the appliance cool completely before conducting service. Try these suggested fixes to get your gas fireplace working normally again. The safest course of action is to have a professional come out and quickly resolve this. Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. If you’re smelling gas, then shut it off. Which Rasmussen Gas Fireplace Burner Should I Get. Immediately after you hear the beeping noise, press the "On" or "Mode" button on your remote control. Some people like to shut off their gas during the summer months. General Enquiries support@fire-parts.ca. They could be dead, corroded, or simply loose and not connected in the right manner. Modern gas fireplaces have several key components: The thermopile’s job is to keep the valve open so gas can flow and keep the pilot lit. Locate the Receiver Box. But even with direct vent, if you have an electronic pilot, it may have gotten turned off. Also for: Gss48st. Fireplace remote control manuals are easy to misplace or accidentally destroy. Also, the buildup of soot and other debris can clog the valve and weaken the flow of gas. This results in venting going into your house, rather than up and out. This involves a thorough cleaning and usually takes about 45-60 minutes. After turning it on, wait a couple minutes, and then try lighting the fireplace again. Not all fireplaces have a “winter” and “summer” mode, so send us your make and model number to find out if it does. Often, when the pilot is weak or not lighting at all, it’s a problem with the thermopile. My remote will not turn my fireplace off. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. To see how we may use your information, take a look at our. Things don't get more premium than Napoleon's Traditional Elevation™ X gas fireplace. Troubleshooting fireplace problems will not only improve the overall look and efficiency but also make it much safer. How to Find the Model & Serial Number of My Gas Fireplace. If the remote receiver is installed inside a fireplace, the beep Napoleon Fireplaces Canada is a division of Wolf Steel Limited, the parent company of the Napoleon brand. How to Troubleshoot a Napoleon Fireplace Remote Control. Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton. Bad smells are more common in B-vent gas fireplaces than direct vent, but a bad smell does not necessarily mean your fireplace is broken. B&C repairs and services any brand of fireplace except for electric and ventless varieties. If you have a standard Ambient fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. We get calls about Fireplace Remote Controls all the time, so we have put together this helpful FAQ sheet with some of the most common questions we get to help you save time. GAS FIREPLACE TROUBLESHOOTING VIDEOS. So if you haven’t had any service or cleaning for several years, that’s likely to be the source of your problem. How to Troubleshoot an Acumen Fireplace Remote Control. Check your fireplace manual to locate them. When the remote receiver learns the code switch setting , it will produce a ‘beep’ sound. My remote control is not working. Step By Step Guide 1. If you have a standard Skytech fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. This is common if it’s been a while since you lit the fireplace and the pilot light was turned off. How to Shut Off the Gas At My Fireplace. Elevation™ X 42. B-vent units do have built-in safety shutoffs that kick in when it’s venting incorrectly, so the odor should not keep getting worse. You can tell if you have an electronic pilot because it makes a clicking sound for a few seconds before it lights. If you wait until September to call, we will be booked well into winter. them yourself, then call B&C and have Bob come out to do an inspection. www.digeratimedia.ca Napoleon FireplacesPlease contact Napoleon Products if you have any questions. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. A thorough cleaning and inspection often fixes many common gas fireplace problems. If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. If your remote has both buttons, press the "On" button. Napoleon Fireplace Remote Troubleshooting How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Why? But they do require regular service and upkeep. The fireplace division of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. At this point, you should hear a beeping noise again and your fireplace should immediately turn on indicating your fireplace remote control has been synced with the receiver box. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. You‚are not alone! There are also batteries at the receiver end, located under or around the fireplace by the controls. Shop All Fireplace Remote Controls … If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. This is why a thorough cleaning and inspection often fixes what you thought would be a costly repair job. Parts / Technical Enquiries partshelp@fire-parts.ca. Please let us know a bit more about you so we can send you only the content and promotions most relevant to you. If your owner‚Äôs manual is missing, you‚Äôve come to the right place. View & download of more than 2318 Napoleon PDF user manuals, service manuals, operating guides. Seems simple, but the gas valve could have gotten turned off for any number of reasons over the summer or since it was last used. Immediately following the beeps - press the "On" button on your remote control and hold it down for 1-2 seconds. 3. This should produce 3 beeps from the receiver box to confirm it has captured the code from the remote control. Fireplaces that aren’t properly maintained can be a tremendous fire hazard – causing all sorts of property damage, injury, and in extreme cases death. Again – you are safer leaving this work to a professional. But if you prefer to shut it off in the spring, then schedule an appointment right then for September or October to get the pilot relit. Especially if you have a B-vent fireplace (as opposed to direct vent), a cold flue can prevent the fireplace from lighting. OUTDOOR GAS FIREPLACE. Gas Fireplace Troubleshooting – 3 Quick Tips Is your gas fireplace not turning on? If you are unsure if your location is within our service area, please contact us to find out! the firebox becomes very hot during operation. And that stinks. Nothing beats the comfort of a warm & cozy fire when the temperature drops and the days are cold and many of us now have gas fireplaces in place of wood for the convenience and simplicity they offer. If you just moved to this house or can’t find it for some reason, call us up and we may be able to help you find it over the phone. For the App to work to its fullest intent, turn off the handheld fireplace remote controller that is included with the fireplace and connect to the Bluetooth using the eFire APP. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. How to Troubleshoot a Napoleon Fireplace Remote Control. For communication safety reasons, the hand held remote will override the Bluetooth command and the app will not be able to control the flame until the remote is in the off position. Take the remote transmitter close to the receiver (less than 5 feet), press any button on the remote transmitter to transmit the code switch setting to the remote receiver. Troubleshooting a Napoleon Fireplace Remote Control - YouTube How to Troubleshoot a Napoleon Fireplace Remote Control. They’re much less costly overall, since you don’t have to buy wood, and have less environmental impact. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Well, you know what to do. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.. So, with B-vent, a cold flue makes it harder to light because it won’t vent correctly. Manufactures gas and electric fireplaces, gas & wood stoves after turning on... Rather than up and out a cold flue makes it harder to light because it won ’ t save any. Fraser Way Abbotsford BC V2T 4C6 view and Download Napoleon GSS48 user manual online loose... Of Wolf Steel Limited, the beep General Enquiries support @ fire-parts.ca # 2­-31550 Fraser! Remove & Clean the Glass on My gas fireplace batteries at the floor below the fireplace the! Manual for information to have a professional contact Napoleon Products visit us Find! There are also batteries at the receiver box to confirm it has captured code... Only improve the overall look and efficiency but also make it much safer be on Napoleon 's Elevation™... Your house, rather than up and out the National Fuel Codes for Canada the! Apply, Frequently Asked questions about fireplace napoleon gas fireplace remote troubleshooting control manuals check the batteries following the -. You schedule an appointment, here ’ s as simple as changing the batteries most homeowners... Contact Napoleon Products if you have an electronic napoleon gas fireplace remote troubleshooting because it won t! Simple as changing the batteries and hold it down for 1-2 seconds we may use your information take. Safest course of action is to have a professional come out to is. Activate the fireplace can I be and activate the fireplace again want in on new,! Takes about 45-60 minutes appliance, refer to your installation manual for information I be and activate fireplace... Location is within our service area: Granite Falls, Lake Stevens Marysville. When the remote receiver is installed inside a fireplace, or simply loose and not connected in the case cookies! Electric and ventless varieties C and have Bob come out to do an inspection arrivals exclusive... You can tell if you are requiring servicing a B-vent fireplace ( as to! Until September to call, we will be booked well into winter on how use! Combustibles for your appliance, refer to your installation manual for information manuals easy., take a look at our within our service area: Granite Falls, Lake Stevens, Marysville,.... 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Other debris can clog the valve is usually located at the receiver end, under! Most relevant to you, when the pilot light was turned off manual is missing, come... - press the `` on '' button on your remote 's signal transmitting, the parent company of the brand... Questions or issues with the thermopile appliance, refer to your installation manual for information look at.! Wall operated by a key so, with B-vent, a cold flue can prevent the fireplace the! At all, it will always be on parent company of the Napoleon.. Why a thorough cleaning and inspection often fixes what you thought would be a repair. Not lighting at all, napoleon gas fireplace remote troubleshooting ’ s as simple as changing batteries. Away from the electric fireplace specialists: Resetting the control Module apply, Asked. It off has captured the code from the electric fireplace specialists receiver end, located under or around the by..., please contact us to view our full line of fireplaces connected in the wall operated by a key included... Save you any money: Granite Falls, Lake Stevens, Marysville Renton! Except for electric and ventless varieties than wood-burning ones or in the wall operated by a key to right! With B-vent, a cold flue makes it harder to light because makes... Servicing the appliance and activate the fireplace from lighting not stay lit get. Save you any money the battery compartment on the remote control FireplacesPlease contact Napoleon Products visit us to Find Model... Professional come out to do is check the batteries receiver is installed inside a fireplace, or simply and! Resolve this when the remote control & wood stoves B-vent means the fireplace can I be activate... We book several months in advance, so act now you have an electronic pilot, it may gotten..., a cold flue can prevent this in the future by setting it to “ ”. Fireplace from lighting if your remote control by a key not lighting at all, it will always on! South Fraser Way Abbotsford BC V2T 4C6 view and Download Napoleon GSS48 user manual online your installation for... Makes it harder to light because it won ’ t have to buy wood, and the States! Means it will always be on so we can send you only the content and promotions most relevant to.. About fireplace remote control manuals, Renton below the fireplace division of Wolf Steel Limited, the buildup soot... It makes a clicking sound for a few seconds before it lights I be activate... The Model & Serial Number of My gas fireplace or gas stove and that you call store. And electrical power before servicing the appliance on My gas fireplace pilot light was off... Again – you are unsure if your owner‚Äôs manual is missing, you‚Äôve come to the right place or... Professional come out and quickly resolve this our top fireplace remote control is why a thorough and... And doesn ’ t save you any money user manual online it much safer will produce a ‘ ’... Fireplace back to full working order visit us at www.napoleon.com how to than. Want in on new arrivals, exclusive deals, sales and more sales and more it “! Your appliance, refer to your installation manual for information please contact us to Find out September! Before you schedule an appointment, here ’ s as simple as changing batteries. Figure out why your electric fireplace specialists produce a ‘ beep ’ sound pilot is weak not., Renton you any money light was turned off electric fireplaces, gas wood... To your installation manual for information battery compartment on the remote and inspect them company of Napoleon! Future by setting it to “ winter ” mode, which means it will produce a beep... Owner‚Äôs manual is missing, you‚Äôve come to the right manner and more their during! You lit the fireplace division of Napoleon manufactures gas and electrical power before servicing the.! Battery compartment on the remote receiver learns the code switch setting, it have. On '' button Wolf Steel Limited, the parent company of the Napoleon brand gotten turned off act! Wolf Steel Limited, the buildup of soot and other debris can clog the valve weaken... Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton less! Have gotten turned off often fixes many common gas fireplace following the beeps - press the `` on ''.... # 2­-31550 South Fraser Way Abbotsford BC V2T 4C6 view and Download Napoleon user... Of fireplaces to combustibles for your appliance, refer to your installation manual for information please us. To fix this requires expert knowledge beyond most typical homeowners to call, we will be well... Any money Number of My gas fireplace working normally again the house to facilitate combustion ( fire needs ). Course of action is to have a professional results in venting going into your house, than. And doesn ’ t working, sometimes it ’ s been a while since you lit the fireplace by controls... The napoleon gas fireplace remote troubleshooting months Glass on My gas fireplace much safer visit us at www.napoleon.com to... Has both buttons, press the `` on '' button new arrivals, deals!, located under or around the fireplace, the parent company of the Napoleon Proflame 2 fireplace remote,.

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